Retail Sales Workers

What Retail Sales Workers Do

Retail sales workers help customers find products they want and process customers’ payments.

Work Environment

Most retail sales workers work in clean, well-lit stores. Many sales workers work evenings and weekends. Some retail salespersons work part time.

How to Become a Retail Sales Worker

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.


The median hourly wage for parts salespersons was $15.61 in May 2020.

The median hourly wage for retail salespersons was $13.02 in May 2020.

Job Outlook

Overall employment of retail sales workers is projected to show little or no change from 2019 to 2029. Competition from online sales will lead to employment declines in brick-and-mortar retail stores.

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